TrustHall Loans and Mortgages

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Trust Hall Loans and Mortgages

A personal and friendly service providing the best loan and mortgage products

About Trust Hall Loans & Mortgages

At Trust Hall Loans & Mortgages, delivering the best outcome for the client’s circumstances and treating customers fairly is at the very heart of what we do.

We have extensive knowledge of the mortgage marketplace whatever the client’s individual circumstance.

We have developed valued relationships with our lenders meaning that we can cater for almost any scenario for a client, whether the client is a first-time buyer, home mover or somebody with more complex lending requirements, the client will be in safe hands and can be assured of service they can trust.

Trust Hall Products

Specialist first charge mortgages

Second charge mortgages

Bridging loans

Specialist first Charge Mortgages

What is a mortgage – A mortgage is kind of loan you can use to help you buy property. The average mortgage lasts for 25 years – although they can range from six months to 40 years – during which you’ll make monthly repayments. It’s secured against your home or investment property.

Image of Young couple with the keys to their first home looking very excited
A couple in an office with a mortgage advisor signing agreement papers for a second charge mortgage

Second Charge Mortgages

What is a second charge mortgage – A second-charge mortgage is a secured loan that uses the capital (or equity) in your home as collateral. In other words, it’s based on the difference between the value of the property and the amount you owe on your first mortgage. A second-charge mortgage is separate to your original mortgage.

Bridging Loans

What is a bridging loan –These short-term loans help to bridge the gap between payments. People or companies often use them to secure an asset whilst they arrange a long-term financial solution. Move home to bridge the gap between the sale and completion dates in a chain.

“We aim to provide our customers with the most personalised service as possible and ensure they get the best product for their needs”

Matthew Hall – Director

Our Process

We complete a comprehensive assessment with every customer to determine their needs, so we fully understand what they are looking to achieve

We work with our broad range of financial product providers to find the most appropriate and best value deal for our customer

We help the customer through the application process, answering any questions they have and working with them to resolve any problems they may have

Once the product is approved and in place for the customer, we are always there to offer further ongoing advice and to help if needed

Meet the team

Matthew Hall

Managing Director
As Managing Director, Matthew brings deep specialist finance expertise and a hands-on approach to supporting brokers and clients through even the most challenging cases.

Tom Frankland

Head of Sales for Specialist lending
Being head of sales gives Tom great pride in delivering excellent customer service and being able to see great client outcomes from a results driven approach.

Emily Shapley

Administrator
Administrator playing a key role in supporting brokers and the wider team, helping specialist finance cases run smoothly and efficiently.

Testimonials

Lenders we work with

Trust Hall Jargon Buster

We have produced a jargon buster to help you navigate the world of Loans and Mortgages. Download a copy here!

If you want to know more, please get in touch for a friendly conversation and some no-nonsense advice

Meet the Team

Matthew Hall

Managing Director

Email: matt@trusthall.co.uk

Phone: 01446 508 592

Matthew Hall – Matthew is the Managing Director of Trust Hall Loans & Mortgages with extensive experience in specialist finance and case packaging. With a strong background in complex lending, he works closely with brokers and lenders to deliver well-structured funding solutions for challenging cases.

In addition to overseeing the strategic direction of the business, Matthew remains hands-on with day-to-day case support, ensuring high standards of service, clear communication, and strong lender relationships.

Outside of work, Matthew is married with two children and values a balanced approach to both professional and family life.

Meet the Team

Tom Frankland

Head of Sales for Specialist lending

Email: tom@trusthall.co.uk

Phone: 01446 508 592

As Head of Sales for Specialist Lending at Trust Hall Loans & Mortgages, Tom is passionate about delivering exceptional customer service and providing tailored solutions that meet each client’s individual circumstances.

Tom plays a key role in driving business growth, supporting the wider team, and building strong, trusted relationships with our introducers and lenders to ensure positive and efficient outcomes for our clients.

Outside of work, Tom is a proud owner of two beautiful Labradors and enjoys spending free time taking them to the beach and hiking. He also enjoys water skiing, playing padel, and watching sport, bringing the same energy, enthusiasm, and commitment to both his professional and personal life.

Meet the Team

Emily Shapley

Administrator

Email:  emily@trusthall.co.uk

Phone: 01446 508 592

Emily is an Administrator at Trust Hall Loans & Mortgages, supporting the day-to-day operations of the specialist finance team. With over 22 years’ experience in administration, she brings strong attention to detail and an organised, reliable approach to her role. She plays a key part in managing documentation, liaising with clients, brokers, and lenders, and assisting with the smooth progression of cases from initial enquiry through to completion.

She takes pride in providing dependable support to both clients and colleagues, helping to ensure a professional and efficient service at every stage of the process. Outside of work, Emily is married and a proud mum of two children, and values maintaining a positive balance between her professional and family life.